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SOLegalNG Privacy Policy

Last Updated: July 20, 2022

SOLegalNG is committed to safeguarding your privacy. Contact us at contact@solegalng.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you. We will keep strictly confidential all non-public information from you that we may collect in connection with your use of our site. We want you to know how we collect, use, share, disclose, and protect information about you. By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.

Table of Contents

  1. Definitions of Terms in this Policy
  2. Data protection principles we follow
  3. Your rights over your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. Information about cookies
  8. Arbitration Clause
  9. Severability
  10. Changes to this Privacy Policy
  11. Contact information

1. Definitions of Terms in this Policy 

Personal Data – any information relating to an identified or identifiable natural person. In this Policy, Personal Data is also “Personal Information”.

Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data subject – a natural person whose Personal Data is being Processed.

Child – a natural person under 18 years of age.

We/us (either capitalized or not) – SOLegalNG

Identifiers – real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

Commercial information – including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories of tendencies

Biometric Information – Internet or other electronic network activity information; including but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

Geolocation data – Audio, electronic, visual, thermal, olfactory, or similar information.

Personal Information does not include publicly available information lawfully made available from government records or information that is deidentified or aggregated.

2. Data Protection Principles

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.

Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.

Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.

Processing is limited with a time period. We will not store your personal data for longer than needed.

We will do our best to ensure the accuracy of data.

We will do our best to ensure the integrity and confidentiality of data.

3. Data Subject’s Rights (Your Rights over Your Personal Data)

The Data Subject has the following rights:

Right to information – meaning you have to the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, why and by whom it is processed.

Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.

Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.

Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.

Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.

Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.

Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.

Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.

Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.

Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.

Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

4. Data We Gather

We gather information you have provided to us.

SOLegalNG may obtain the following types of information from you or concerning your computer or device (“Information”), which may include information that can be used to identify you as specified below (“Personally Identifiable Information”):

In certain cases, we may request that you provide some of the Information identified above in order to obtain specific products or services (such as registering for our tutoring and coaching packages). If you choose not to provide the Information we request, you may still use SOLegalNG.com, but you may be unable to access certain features or services.

When you register to receive any products or services from SOLegalNG or provide information to SOLegalNG in any other manner, you agree to provide only true, accurate, current and complete information.

Information automatically collected about you:

SOLegalNG may automatically receive and log certain types of information when you visit or interact with our websites, services, mobile applications or other products, including:

This is done with the use of ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and sometimes other vendors. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

We will never (and will not allow any third party) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. The Web Analytics vendors do not associate your IP address with any other data held by them. Neither we nor the Web Analytics vendors will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered with any personally identifying information from any source unless you explicitly provide consent, on the understanding that this may restrict your use of the Services.

You have the ability to accept or decline cookies by modifying the settings on your browser.

Information received from third-parties:

If you choose to use any third-party website or service that is integrated with SOLegalNG, including a third-party social networking, reporting or blogging site, such as LinkedIn, Facebook, Twitter, Google Analytics, Hotjar, or WordPress (“Third-Party Websites”) – or if you use any SOLegalNG application provided through any Third-Party Website – we may receive Information, including Personally Identifying Information, from such Third-Party Websites, including, but not limited to:

For example, SOLegalNG may offer the ability to use certain Third-Party Websites to facilitate your registration on SOLegalNG. We may also use information about your profile and connections on Third-Party Websites to allow you to share or connect with your friends and contacts on SOLegalNG or to personalize your experience. In addition, SOLegalNG offers “plugins” and “widgets” from various Third-Party Websites that allow you to share SOLegalNG content off of our service.

Your decision to use, or share with, a Third-Party Website when accessing or using SOLegalNG products and services is completely voluntary. SOLegalNG is not responsible for compliance with the policies or practices of any Third-Party Website. You should ensure that you are comfortable with the information such Third-Party Websites may make available to SOLegalNG by reviewing those Websites’ privacy policies and service terms, and by modifying your privacy settings and preferences on those Services.

Any information we receive from Third-Party Websites will be governed by this Privacy Policy.

Publicly available information:

We might gather information about you that is publicly available.

5. How we use your Personal Data

We use your Personal Data to:

We use your Personal Data on legitimate grounds and with your consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behavior to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

For other purposes we have asked your consent for

We Process your Personal Data to fulfill obligations arising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymize Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

6. Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

Amazon Web Services

WPengine

Connected Third Parties:

Google Analytics

Google Optimize

Google BigQuery

Google API

Facebook

Twitter

LinkedIn

WordPress

Subscribers

Salesforce

We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it including for business or commercial purposes. At times, we may not be available to provide marketing services for you so we have established relationships with companies who may be able to better serve your marketing needs.

Some of our products will ask you to identify with either Google or Facebook so we can retrieve information on your behalf. We will not look at your individual data. We do reserve the right to aggregate usage data to measure the performance of our applications, but no identifiable personal information will ever be disclosed to third parties.

To opt out, please contact us at mail@solegalng.com.

Transfer of personal data abroad

If you utilize the Services from a country other than the country where the SOLegalNG servers are located, your communications with SOLegalNG may result in transferring your personal data across international borders. Also, when you call SOLegalNG, we may provide you with support from our locations which may be outside of your country of origin. In these cases, your personal data is handled according to this Policy.

External Links

You should be aware that other Internet sites that are linked from the SOLegalNG websites or from SOLegalNG e-mail messages may contain privacy provisions that differ from the provisions of this Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

Children

We recognize the particular importance of protecting privacy where children are involved. We do not intend to collect, knowingly collect, sell, or solicit Personal Information from anyone under the age of 18. Recognizing that some of our target customers (1st and 2nd year Law undergraduates, for example) are below the statutory age of a child (18 years under the Child Rights Act), we will only proceed to offer our services to persons under the age of 18 if we receive written permission from their parent or guardian at mail@solegalng.com. By using or providing any information on the Website or through any of its features, you represent that you are above 18 or, if below 18, that you have the authorization of your parent or guardian.

7. Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Here are the cookies we use:

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

8. Arbitration Clause

Individual Arbitration as Sole Remedy for Dispute Resolution

Any dispute, claim or controversy arising out of or relating to this Privacy Policy or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by final and binding individual (not class, representative, nor collective) arbitration in Lagos, Nigeria before one arbitrator. The language to be used in the arbitral proceedings will be English. The arbitration shall be commenced and conducted under the Lagos State Arbitration Law, 2009 (LSAL) and in accordance with the Arbitration Rules of the Lagos Court of Arbitration in force from time to time.

Your arbitration fees and your share of arbitrator compensation shall be governed by the LSAL and, where appropriate, limited by the LSAL.  [If such costs are determined by the arbitrator to be excessive, we will decide how all arbitration fees and expenses will be paid.]

If you are not a resident of Nigeria and you access the Site from the United States, the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Nigeria, then through your continued use of the Site, you are transferring your data to Nigeria, and you expressly consent to have your data transferred to and processed in Nigeria. Thus, any dispute, controversy or claim arising out of or relating to this Privacy Policy, including the formation, interpretation, breach or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by final and binding individual arbitration in accordance with rules applicable in Nigeria at the time the claim is made.

Negotiation in Advance of Arbitration

The parties shall attempt in good faith to resolve any dispute arising out of or relating to this Privacy Policy promptly by negotiation between persons who have authority to settle the controversy and who are at a higher level of management than the persons with direct responsibility for administration of this Privacy Policy. Any party may give the other party written notice of any dispute not resolved in the normal course of business. Within 15 days after delivery of the notice, the receiving party shall submit to the other a written response. The notice and response shall include with reasonable particularity (a) a statement of each party’s position and a summary of arguments supporting that position, and (b) the name and title of the executive who will represent that party and of any other person who will accompany the executive. Within 30 days after delivery of the notice, the executives of both parties shall meet at a mutually acceptable time and place.

Unless otherwise agreed in writing by the negotiating parties, the above-described negotiation shall end at the close of the first meeting of executives described above (“First Meeting”). Such closure shall not preclude continuing or later negotiations, if desired. All offers, promises, conduct and statements, whether oral or written, made in the course of the negotiation by any of the parties, their agents, employees, experts and attorneys are confidential, privileged and inadmissible for any purpose, including impeachment, in arbitration or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the negotiation.

At no time prior to the First Meeting shall either side initiate an arbitration or litigation related to this Privacy Policy except to pursue a provisional remedy that is authorized by law or by the LSAL or by agreement of the parties. However, this limitation is inapplicable to a party if the other party refuses to comply with the requirements of Paragraph 1 above.

Requirements for Modification or Revocation 

This agreement to arbitrate shall survive the termination of SOLegalNG’s relationship with you. It can only be revoked or modified by a writing executed by SOLegalNG and you that specifically states an intent to revoke or modify this agreement to arbitrate.

Claims Covered by Arbitration Clause

SOLegalNG and you mutually consent to the resolution by final and binding arbitration of all claims or controversies (collectively, the “Claims”) that SOLegalNG may have against you or you may have against SOLegalNG or against its past, present, or future predecessors, successors, assigns, affiliates, parent and subsidiary companies, and joint ventures, and their respective past, present, or future officers, directors, employees, stockholders, representatives, managers, members, partners, agents, advisors, insurers, and indemnities (collectively referred to as the “SOLegalNG Parties”), relating to, resulting from, or in any way arising out of your relationship with SOLegalNG. The Claims include, but are not limited to claims for penalties, fines, claims for breach of any contract (express or implied); tort claims (including, but not limited to, those relating to reputation); claims for violation of trade secret, proprietary, or confidential information laws; claims for unfair business practices; and claims for violation of any public policy, federal, state, international, or other governmental law, statute, regulation, or ordinance.

Required Notice of Claims and Statute of Limitations

SOLegalNG may initiate arbitration by serving or mailing a written notice to you at the last known address. You may initiate arbitration by serving or mailing a written notice to SOLegalNG. The written notice must specify with reasonable particularity the claims asserted against the other party. Notice of any claim sought to be arbitrated must be served within the limitations period established by applicable federal or state law. After demand for arbitration has been made by serving written notice, the party demanding arbitration shall file a demand for arbitration with the Lagos Court of Arbitration (“LCA”) located in Lagos, Nigeria.

Confidentiality

The parties shall maintain the confidential nature of the arbitration proceeding and the award, if any, including the hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.

Dispositive Motions

In any arbitration arising out of or related to this Agreement:

Any party wishing to make a dispositive motion shall first submit a brief letter (not exceeding five pages) explaining why the motion has merit and why it would speed the proceeding and make it more cost-effective. The other side shall have a brief period within which to respond.

Based on the letters, the arbitrator will decide whether to proceed with more comprehensive briefing and argument on the proposed motion.

If the arbitrator decides to go forward with the motion, he/she will place page limits on the briefs and set an accelerated schedule for the disposition of the motion.

Under ordinary circumstances, the pendency of such a motion will not serve to stay any aspect of the arbitration or adjourn any pending deadlines.

Document Requests

In any arbitration arising out of or related to this Agreement, requests for documents:

Shall be limited to documents which are directly relevant to significant issues in the case or to the case’s outcome;

Shall be restricted in terms of time frame, subject matter and persons or entities to which the requests pertain; and

Shall not include broad phraseology such as “all documents directly or indirectly related to.”

E-Discovery

In any arbitration arising out of or related to this Agreement:

There shall be production of electronic documents only from sources used in the ordinary course of business. Absent a showing of compelling need, no such documents are required to be produced from backup servers, tapes or other media.

Absent a showing of compelling need, the production of electronic documents shall normally be made on the basis of generally available technology in a searchable format which is usable by the party receiving the e-documents and convenient and economical for the producing party.

Absent a showing of compelling need, the parties need not produce metadata, with the exception of header fields for email correspondence.

The description of custodians from whom electronic documents may be collected shall be narrowly tailored to include only those individuals whose electronic documents may reasonably be expected to contain evidence that is material to the dispute.

Where the costs and burdens of e-discovery are disproportionate to the nature of the dispute or to the amount in controversy, or to the relevance of the materials requested, the arbitrator will either deny such requests or order disclosure on condition that the requesting party advance the reasonable cost of production to the other side, subject to the allocation of costs in the final award.

Interrogatories and Requests to Admit

In any arbitration arising out of or related to this Agreement, there shall be no interrogatories or requests to admit.

Governing Law and Arbitrator Authority

Except as otherwise provided herein, this Privacy Policy and the rights of the Parties hereunder shall be governed by and construed in accordance with the laws of Lagos State, exclusive of conflict or choice of law rules.

The Parties acknowledge that this Privacy Policy evidences a transaction involving interstate or international commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the terms of this Privacy Policy shall be governed by the Lagos State Arbitration Law, 2009 (LSAL).  The arbitrator shall apply the substantive laws (and the law of remedies, if applicable) of Lagos State, laws of the Federal Republic of Nigeria, or international law, as applicable to the claim(s) asserted.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Privacy Policy, including, but not limited to, any claim that all or any part of this Privacy Policy is void or voidable and issues of arbitrability of any matter herein.

The arbitrator is not empowered to award punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages.

Arbitration Decision

The arbitrator’s decision shall be final and binding and shall not be subject to appeal. The arbitrator shall issue a written arbitration decision revealing the essential findings and conclusions upon which the decision and/or award is based. Any decision or award made by the arbitrator shall be enforceable by a court of competent jurisdiction. The parties irrevocably stipulate to the confidential nature of the arbitral award and proceedings and further stipulate that the award and any papers of the proceedings shall only be filed with a court of competent jurisdiction under confidential seal and only to enforce an arbitral award or decision.

Application for Emergency Injunctive and/or Other Equitable Relief

Rules pursuant to the LSAL shall apply for the appointment of an Emergency Arbitrator to address and decide a request for emergency relief.

WAIVER OF REPRESENTATIVE/CLASS ACTION PROCEEDINGS

BY REGISTERING TO RECEIVE ANY PRODUCTS OR SERVICES FROM US OR PROVIDING YOUR INFORMATION TO US IN, YOU KNOWINGLY AND VOLUNTARILY AGREE TO BRING ANY CLAIMS (LAWSUITS) AGAINST SOLegalNG IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, GROUP, OR REPRESENTATIVE IN ANY PURPORTED REPRESENTATIVE, COLLECTIVE, OR CLASS ACTION. YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN ANY REPRESENTATIVE, COLLECTIVE, OR CLASS ACTION PROCEEDING (A LAWSUIT WHERE YOU SUE AS A GROUP RATHER THAN BEING THE ONLY PLAINTIFF) RELATED TO ANY CLAIMS GOVERNED BY THIS PRIVACY POLICY. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE, COLLECTIVE, OR CLASS ACTION PROCEEDING, INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIVE ACTION.

WAIVER OF JURY TRIAL/EXCLUSIVE REMEDY

THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION REWARD IS LIMITED.  BY AGREEING TO ARBITRATION, SOLegalNG AND YOU ARE AGREEING TO WAIVE ANY CONSTITUTIONAL RIGHT TO A JURY OR COURT TRIAL OF COVERED CLAIMS.

Arbitration Fees and Costs

Each party shall advance its own costs and expenses in any such arbitration and one-half (1/2) of the arbitrator’s fees and costs, however, the arbitrator shall award attorneys’ fees and costs to SOLegalNG if SOLegalNG is the prevailing party. Any decision or award of such arbitration proceeding shall be confidential and may be made public only with the prior written consent of both you and SOLegalNG.

9. Severability

Severability (Arbitration Clause)

SOLegalNG and you agree and acknowledge that if any section, subsection, sentence, clause, or phrase contained in this Arbitration Clause is found to be invalid, unenforceable, or otherwise inoperative, such decision shall not affect the validity of the remaining portion(s) of this Arbitration Clause.

Severability (Privacy Policy)

SOLegalNG and you agree and acknowledge that if any section, subsection, sentence, clause, or phrase contained in this Privacy Policy is found to be invalid, unenforceable, or otherwise inoperative, such decision shall not affect the validity of the remaining portion(s) of this Privacy Policy.

10. Changes to this Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you. We will post a prominent notice on our Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

11. Contact Information

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at: contact@solegalng.com.